This program is only offered in German. If you would like to study in English, please see our Swiss Professional Degree.
This three-year Hotel Communications Specialist EFZ (HoKo) Diploma will prepare you for administrative roles in the world of hospitality and create a strong foundation for further hospitality studies. During this program, you will:
Join us for a campus tour, and for an in-depth presentation of the program.
The school-based vocational training at EHL Campus Passugg is designed to give you the expertise needed for jobs in hospitality operations and administration, as well as valuable soft skills for management careers. Here is an overview of the Hotel Communications course content and internships:
During the first semester at Campus Passugg, you will focus on various restaurant areas as well as other important aspects of hospitality:
Service and kitchen internship (6 months). Internship pay: CHF 1,400/month
In this classroom-based semester focusing on accommodation, you can expect to learn about the following:
In this classroom-based semester focusing on communication and administration, you can expect to learn about the following subjects:
In the program, first you'll discover what goes on behind the scenes in a hotel reception and other departments, starting with your professional training course in the kitchen and in housekeeping. Then you'll move on to the front office, spending time with the service and reception staff.
Schlatt, Thurgau, Switzerland
"I've always found the hotel industry fascinating. I'd like to work abroad in the future and use my languages. I like that the program starts with six months of theory before you move on to an internship. It helps me feel more sure of myself in my work. I'm really looking forward to the internships."
Winterthur, Zürich, Switzerland
Malans, Graubünden, Switzerland
Chur, Graubünden, Switzerland
Ramosch, Graubünden, Switzerland
"My goal is to work in the hotel industry. I like the variety and diversity in this line of work. I wouldn't rule out studying hotel management next. It would open up lots of career opportunities for me, including international ones."
EHL Campus Passugg is more than just a hotel management school, it's also a real hotel. On the Hotel Communications course, you'll learn from the bottom up how the different hotel sections interact with each other. You'll work in the kitchen, in service, in housekeeping, on reception, and in the office. You'll look after guests and organize events. You'll become a communications professional and you'll represent your hotel on social media. All of this comes in an exciting blend of school and work.
On the Hotel Communications course, you'll become a future communications professional. You'll advise and look after hotel guests and communicate with customers and partner companies, both face to face and through social networks. You'll work in marketing and convert your own ideas into reality. You'll design experiences that will live on in your guests' memories.
Sit at a desk and read about theory? Not here. At EHL Campus Passugg, you and your fellow trainees will manage the restaurants and the coffee bar in the school's hotel, organize public functions, and be responsible for pop-up events. You'll be in charge of organizing your own work right from the start. And that's pretty unique.
At EHL Campus Passugg, you'll live and learn alongside students from all over the world, and you'll be able to immerse yourself in the exciting life on campus. In other words, you'll make new friends, get to know different cultures, and speak different languages. Together with your new friends, you'll be able to take part in our varied sports and leisure program. Whether you're studying, working, or enjoying your leisure time, there's always a buzz on campus.
You'll spend half of the course at EHL Campus Passugg and the other half in hotels, where you'll be able to put your new knowledge into practice.
You won't need to spend hours searching for internships on your own, because we'll help you find an exciting internship placement with our vast network. We'll even take any preferences you have on board.
You will earn wages during your three internship semesters that add up to CHF 28,800, which you can use to help pay for your professional training course.
If you need additional financial support, you can apply to your canton of residence for help with training costs or visit one of the many scholarship and advice centers in Switzerland.
Are you a good candidate for the Hotel Communications Specialist EFZ course?
When considering your application for the Hotel Communications Specialist EFZ course, our admissions team will look at your:
We encourage you to start your online application to learn more about the documents and other requirements of the admission process.
To start your application, first create an account.
If you already have an account, you can log in with your existing credentials.
Here are answers to the most frequently asked questions about the Hotel Communications Specialist course:
The following topics are part of the hotel communications concept and training, and are taught at EHL Campus Passugg:
Hotel communications trainees move around within the business, as practical all-rounders. First and foremost, it's all about getting to know the hotel industry's organization and processes. After that, they become familiar with each department's most important issues, to ensure guests receive the best possible service.
Communication and networking are key to a hotel communication specialist's work.
An Everyday Example of Hotel Communication: New Year's Eve Dinner
Hotel Communications students get involved in event organization. For a New Year's Eve Dinner they would design a package including dinner and accommodation, create appropriate communications for the event, and publish them on the Internet. They would take reservations, deal with guests' special requests, and look after them during the event to guarantee the feel-good factor.
The following hotel companies offer taster days or weeks that will give you a glimpse behind the scenes of each section. Get in touch with the contact in the personnel department directly. When making your request, please mention that you are interested in the Hotel Communications Specialist EFZ course at the EHL Campus Passugg and that you have found the contact on the recommendation list of the hotel management school.
|Arosa||Arosa Kulm Hotel & Alpin Spa|
|Arosa||Sunstar Hotel Arosa|
|Arosa||Tschuggen Hotel Group AG|
|Celerina||Hotel Chesa Rosatsch|
|Champfèr||Giardino Group AG, Hotel Giardino Mountain|
|Chur||City West Hotel & Restaurant|
|Chur||Romantik Hotel Stern|
|Davos Platz||AM Hotel Davos AG|
|Davos Platz||Grischa-DAS Hotel Davos|
|Engelberg||H+ Hotel & SPA Engelberg|
|Grindelwald||Aspen alpin lifestyle hotel|
|Interlaken||Hotel Bellevue & Alplodge AG|
|Laax||Weisse Arena Gastro AG|
|Lenzerheide||PRIVÀ Alpine Lodge|
|Lenzerheide||Hotel Lenzerhorn Spa & Wellness|
|Luzern||AMERON Luzern Hotel Flora|
|Luzern||Hotel und Restaurant Hofgarten|
|Melchsee-Frutt||Hotel frutt Lodge & Spa und Hotel frutt Family Lodge|
|Pfäfers||Hotel Schloss Wartenstein|
|Saas-Fee||Hotel Schweizerhof Saas-Fee|
|Suhr||Hotel Bären Suhr AG|
|Thusis||Hotel Weiss Kreuz|
|Tschiertschen||Alpina Resort Tschiertschen|
|Valbella||Valbella Inn Resort|
|Winterthur||Park Hotel Winterthur AG|
|Zürich||25hour Hotel Zürich Langstrasse|
Hotel communications specialists are qualified to apply for the following jobs, but this list is by no means exhaustive:
Alternatively, you can choose to continue your studies onto the Swiss Professional Degree in Hotel & Restaurant Management, if you meet certain criteria, after completing the Hotel Communications course.
The course starts in August of each year. Semester dates are below (subject to change).
2021 - FALL SEMESTER/START OF SCHOOL YEAR
After completing the Hotel Communications Specialist course, you can apply for the fast-track to get your Swiss Professional Degree (Dipl. Hôtelière-Restauratrice/Hôtelier-Restaurateur HF), with special conditions.
Fill in the form to download the HOKO brochure (in German)
Thomas Ammann, a graduate of EHL Swiss School of Tourism & Hospitality, was once in your position, looking for the right course. Feel free to contact him with any questions and he'll be happy to help you.